Root Cause Analysis & Recalls

Root cause analysis (RCA) is a process used to identify the underlying cause(s) of a problem or incident. It is commonly used in manufacturing and other industries to identify and address issues that lead to product defects or failures. The goal of RCA is to identify the root cause(s) of a problem so that appropriate corrective and preventive actions can be taken to prevent it from happening again.

Most semiconductor processes do not individually label microchips. This causes challenges in chip tracking and RCA. Digitho provides a simple solution to individually identifying micro-chip with a microscopic 2D code.

In the case of semiconductor recalls, RCA is used to determine the reason for the recall and to identify the specific units that are affected. This information is then used to develop a plan for the recall, which may include contacting customers, isolating and removing affected units from the supply chain, and implementing corrective actions to prevent similar issues from occurring in the future.

Overall, Root cause analysis and recall management are critical to maintaining the integrity of the supply chain, protecting customers, and preserving the manufacturer's reputation.